An Ocean of Calm

Yesterday I had the great opportunity to facilitate a round table discussion with some retail ‘captains of industry’, as part of the annual What’s Going On In Retailing conference. The topic for the discussion was Innovation, and I felt I should briefly share two interesting insights.

First of all, some of the successfully innovating retailers pointed out that innovation can only flourish on a foundation that is stable, effective and rationalised. As one of the discussion partners said “if you explicitly want to reserve one day a week for all of your employees to be involved in innovation, that is something you must be a able to permit yourself first”.

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